Question 1

How does the evaluation process work?

Accepted Answer

CETRI offers advanced clinical evaluation, evidence based treatments, and research driven therapies designed to improve patient outcomes & support long term recovery.

Question 2

Will my insurance cover care at CETRI?

Accepted Answer

Some CETRI services may be covered by insurance, while others are not. Appointments conducted at our affiliated medical facilities—such as University of Chicago, UIC, and Shirley Ryan AbilityLab—are typically billed as standard physician visits and may qualify for insurance coverage depending on your plan. We recommend contacting our team directly to verify benefits and better understand your coverage options for electrical injury evaluation and treatment.

Question 3

What should I expect during my visit?

Accepted Answer

During your visit to CETRI, you will undergo a comprehensive, multidisciplinary evaluation focused on the long-term effects of electrical injury. Our team of specialists assesses neurological, physical, and cognitive symptoms to develop a personalized care plan. Each appointment is designed to provide in-depth insights and guide effective treatment recommendations tailored to your needs.

Question 4

Will I need to travel for evaluation or treatment?

Accepted Answer

Yes, CETRI evaluations take place at multiple locations in Chicago, Illinois. We regularly work with out-of-state patients seeking specialized electrical injury care and are happy to provide hotel recommendations and travel guidance to make your stay as convenient as possible.

Question 5

May I bring a family member or support person to my visit?

Accepted Answer

Absolutely. We encourage patients to bring a family member, caregiver, or support person to their appointment if they’d like.

Question 6

Is there a time limit after an electrical injury to receive treatment?

Accepted Answer

No, there is no time limit for seeking evaluation or treatment at CETRI. We have evaluated patients shortly after injury as well as individuals who experienced electrical injuries 20 or more years ago. While early intervention is recommended for the best outcomes, we welcome patients at any stage of their recovery.

Question 7

How long does evaluation take?

Accepted Answer

The full CETRI evaluation typically takes place over one week, from Monday through Friday. We recommend arriving on Sunday to allow time to rest and prepare before beginning the evaluation process.

Question 8

How long does the evaluation process take?

Accepted Answer

Appointments are generally scheduled about one month in advance. The in-person evaluation lasts approximately one week. After completion, our team prepares a detailed report with findings and recommendations, which is typically delivered within 6–8 weeks.

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